FAQ

1. Do you ship internationally?

No. We currently ship only within the United States. International shipping is not available at this time.

2. Do you offer free shipping?

Yes. We offer FREE SHIPPING on all orders within the United States. There is no minimum purchase requirement.

3. How long does order processing take?

Orders are processed within 3–4 business days after payment confirmation. Processing includes order verification, quality checks, and packaging.

4. How long does shipping take?

Once shipped, delivery typically takes 5–6 business days depending on your location and carrier conditions.

5. How can I track my order?

After your order ships, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

6. What is your return policy?

We accept returns within 7 days of receiving your order, provided the item is unused and in original condition. Full details are available on our Return & Refund Policy page.

7. Do you offer exchanges?

Yes. Exchanges are accepted within 10 days from delivery and are subject to product availability.

8. When will I receive my refund?

Approved refunds are processed within 5–10 business days after we receive and inspect the returned item.

9. What if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery with photos of the issue. We will arrange a replacement or refund at no additional cost.

10. How can I contact customer support?

You can reach us via: